About Us

Total Comfort Solutions began in 1976 with only two employees in one location. Since then, our footprint has grown to five locations across South Carolina and eastern Georgia. For most of our history, our name was “Total Comfort Service Center.” In 2010, we became Total Comfort Solutions to better reflect what we offer to our clients: not just skillful, prompt maintenance of their HVAC systems, but also the ideas, opportunities, and research to help them better meet their goals.

It’s our vision to be recognized as the leading HVAC solutions company in the communities we serve, and we are on a path toward reaching that goal through a combination of great staff, exceptional service, and cutting-edge industry knowledge.

Customer Service

Our honest, completely transparent process begins with us truly listening to the client. From there, we partner with them to find their ideal solutions from our Four Centers of Value: Maintenance Solutions, Critical Response Solutions, Innovative Project Solutions, and Energy Solutions.

As an independent company, we can work with a variety of vendors to ensure we offer our clients the most appropriate, cost-effective fit for their needs. Our capabilities are magnified by the breadth of our presence in South Carolina and Georgia, as well as our technicians’ wide range of knowledge, which allow us to respond quickly and effectively to critical needs. We also serve as our clients’ connection to the HVAC industry through our relationships with Linc and other industry partners.

Our Culture

We pride ourselves on having a cooperative work environment where all staff members work together to the benefit of the client. In addition, our learning culture encourages all employees to grow as professionals, making them highly competent in the latest concepts.

Our Mission

Deliver innovative HVAC solutions to our clients in a manner that earns their trust.

Our Values

• Deal honorably with our clients, our employees, and our suppliers
• Deliver fast response, quality service, and innovative solutions by a staff that is trained and fully knowledgeable in our field.
• Always fulfill our commitments
• Treat everyone with courtesy, respect, and dignity
• Be good stewards of our clients' money and our company's resources
• Operate our business in a responsible and profitable manner to ensure the continued growth and financial future of the company.
• Create a teamwork atmosphere that is positive and fun and that encourages all employees to stretch to their full potential

Linc

As a Linc contractor, Total Comfort Solutions is set apart from others in the marketplace by utilizing standard operating processes and procedures in all aspects of the business from sales to operations to administration. Our partnership with Linc allows Total Comfort Solutions to offer added value to our clients as we make use of a wealth of research and training. This helps ensure our employees are up-to-date on issues pertinent to the industry such as safety procedures and environmental regulations along with the latest in equipment, technology, and energy trends. We also utilize a variety of Linc tools - the most visible of which is our service management system that provides paperless service tickets accessible online with the click of a mouse.