Program Support Assistant (Anesthesia)

Veterans Affairs, Veterans Health Administration | Charleston, SC

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Posted Date 3/19/2020
Description The Program Support Assistant is the focal point of the support staff for Anesthesiology. Program Support Assistant maintains programs that support local, regional and national directives, missions, and goals. This position reports directly to the Anesthesiology Service Program Specialist who provides broad administrative direction and outlines general objectives, priorities and mission concepts.
Duties include but are not limited to:
  • Perform work related to program short and long term goals.
  • Develop workflow charts and graphs, and internal mechanisms for trending and reporting data, workflow efficiency, and program development.
  • Implement methods to improve accuracy, adequacy or timeliness of information, and systems for disseminating information.
  • Proficient in the use of data retrieval systems, i.e., VSSC, Pyramid and other systems.
  • Perform a wide range of personnel administrative and programmatic functions interfacing with payroll, human resources, IT, education and quality management.
  • Work closely with Human Resources Service to submit recruitment, staffing and reporting requirements.
  • Perform duties of service level Learning Management System Administrator for the Talent Management System (TMS).
  • Performs daily timekeeping duties.
  • Reviews documents and reports for errors, omissions, and inconsistencies and ensures data entry is complete and accurate.
  • Uses independent judgment to determine, suggest or implement modifications to methods and procedures that significantly or consistently affect the accomplishment of the mission of the service line.
Work Schedule: 7:30 a.m. to 4:00 p.m.
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (Anesthesia)/PD07869A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not requiredTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/02/2020.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS 5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
  1. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Utilize MS Office Suite to develop and edit spreadsheets, documents and presentations to graphically display data.
    • Applying analytical and evaluative methods concerning the efficiency and effectiveness of program operations.
    • Use of project-oriented approach to task completion and revise or develop procedures, techniques, or operational concepts.
    • Extensive knowledge of the requirements of VISTA, CPRS and computer software MS Office for patient and clinical information reporting.
    • Written and verbal communications.

You will be rated on the following Competencies for this position:

  • Administration and Management
  • Computer Skills
  • Customer Service
  • Financial Management


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing The work is minimally sedentary. Frequent walking, climbing stairs, standing, carrying household items and files and driving an automobile are required. The incumbent must pass initial and recurring physical exams to operate government vehicles to transport Veterans and families who lodge at our Fisher House.to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is minimally sedentary. Frequent walking, climbing stairs, standing, carrying household items and files.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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