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Associate Distribution Operator / Distribution Operator

Dominion Energy | North Charleston, SC

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Posted Date 12/05/2024
Description

Associate Distribution Operator (DESC) / Distribution Operator (DESC)

 

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.

 

 

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. 

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance. 

 

Job Summary

This position in is located in Charleston, South Carolina. There is one position which will be filled at the level commensurate with the successful candidate's education, experience, knowledge skills, and abilities.  This position is responsible for: 

 

  • Providing support in switching and outage dispatching to include orders for field personnel to ensure safe work completion.
  • Under close supervision ensures all reporting is completed to keep management informed of system conditions, circuit outages, key and critical customer interruptions, and extended outages.
  • Communicates with contact center personnel and on-call personnel in business offices on status of distribution outages and service restoration efforts.
  • Assists with investigations of customer issues, troubleshooting the nature of outage to identify the responsible party and helping customer understand and resolve internal electrical issues without dispatching a truck. 
  • Provide supports in estimating arrival time for crews and communicates outage information and dispatching trouble orders. 
  • Assists in communicating switching needs to resolve outage and issues hot line tags/clearance, instructs switching steps, releases hot line tags.

Required Knowledge, Skills, Abilities & Experience

Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications):

 

Associate Distribution Operator:

0 - 2 years in utility operations.

 Must successfully complete DESC dispatcher training and DESC dispatcher training courses.

 Knowledge of basic computer skills of Microsoft Office.

 Demonstrated knowledge of electric operations technical terminology and operating procedures.

 

 Distribution Operator:

 Minimum of 2+ years total distribution operator experience with three years’ related experience, or journeyman lineman/electrician/technical specialist with four or more years’ journeyman experience may be substituted for one year associate dispatcher experience.

 Must successfully complete DESC associate dispatcher training and DESC Dispatcher training courses.

 Required experience in OMS, SCADA, GIS,CSR Desktop, NXT Communicator, CADS, Web Portal.

 Excellent PC Skills.

 Comprehends electric operations technical terminology and operating procedures.

 

Both levels:

 Excellent oral, written and interpersonal skills.

 Excellent customer service skills.

 Works well in a team environment.


Must be able available to work after hours, schedule overtime, and call out for emergencies and storm restoration.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:

 

Minimum requirements:

Two (2) year associate's degree in a technical field or

Completion of ICS T&D Apprentice Technician/Electrician/Lineman courses.

 

Licenses, Certifications, or Quals Description

  • Associates degree in a technical field or
  • completion of ICS T&D Apprentice Technician/Electrician/Lineman courses.

Working Conditions

Office Work Environment 76 -100%
Travel Up to 25%

Other Working Conditions

Must be able to travel as needed and, in certain cases, travel could significantly exceed 25%

Test Description

No Testing Required

 

Export Control


Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

 

Other Information


We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here dombenefits.com.

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

There are many reasons to work at Dominion Energy, but below are the top three reasons employees have shared with us. Click on each of the links to learn more!

1. Safety Centric Work Environment
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture 

 

Our Commitment to NetZero by 2050

Dominion Energy is committed to helping address climate change. We have cut emissions sharply as we aim for Net Zero carbon and methane emissions by 2050. Learn more at sustainability.dominionenergy.com.

 

Job Segment: Electrician, Electrical, Distribution, Geology, GIS, Engineering, Operations, Technology

 
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