Information Technology Specialist

U.S. Secret Service | Columbia, SC

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Posted Date 5/08/2020

Joining the Secret Service, Office of the Chief Information Officer will allow you to plan, develop and implement information technology systems security practices supporting the protective and investigative missions of the Secret Service.  This position starts at $91,231 (GS-13, step 1), with potential to $144,676 (GS-13, step 10). For more information on the Secret Service click here.

This vacancy will remain open continuous for one (1) year. The first cut-off date will be May 31, 2020 and subsequent cut-off dates will be every 30 days until the closing date of the announcement. All qualified applications received by the cut-off dates will be forwarded to the selecting official for review and will receive first consideration for this vacancy. A selection may be made at anytime during the opening of the announcement.

The selectee will serve as an Information Technology Specialist in the Office of the Chief Information Officer.  Typical work assignments include:

  • Installs, operates, and maintains Secret Service data networked equipment, components, operating systems and applications software, such as, personal computers, printers, scanners, local area networks, servers, tape back-up systems, wide area networks, routers, switches, hubs, leased circuits, firewalls, intrusion detection systems, network management systems and wide variety of other types of networking equipment.
  • Develops network backup and recovery procedures; Analyzes and defines network requirements. Defines and maintains network architecture and infrastructure; configuring and optimizing network servers, hubs, routers, and switches;
  • Designs, recommends, procures and installs enhancements to the data networking and enterprise server architecture;
  • Develops formal operating methods and procedures to facilitate proper functioning of the network at both the user and network level;
  • Acquires, configures and maintains local area network servers for offices throughout the Secret Service.

GS-13: You qualify for the GS-13 level (starting salary $91,231) if you possess one year of specialized experience at the GS-12 level performing duties such as: installing, modifying, troubleshooting, and maintaining the more complex aspects of a worldwide computer systems network and ensuring the proper operation of hardware attached to the network. 


Office of Personnel Management (OPM) Individual Occupational Requirements (IOR) is defined as:

  1. Attention to Detail - Identifies, addresses, and devises solutions to technical issues impacting IT operations, systems, and technologies; and financial issues impacting budget projections and allocations for personnel and equipment.
  2. Customer Service - Works with clients and customers (that is, individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Time-in-Grade: Retired Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service.

National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifications Must Be Met: The qualification requirements listed above must be met by the closing date of this announcement.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Work Schedule - Full time/part-time/Intermittent: will be determined by management.

Opportunity Type

Volunteer Opportunity

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