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POSTING INFORMATION
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Internal Title
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Assistant Box Office Manager
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Position Type
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Classified
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Faculty / Non-Faculty / Administration
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Non-Faculty
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Pay Band
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4
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Level
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4
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Department
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Sottile Theatre
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Job Purpose
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The Box Office Assistant Manager works with the Ticketing and Patron Services Manager to oversee the day-to-day operations of the College’s George Street Box Office (GSBO) and coordinate all non-athletic ticketed events. This position serves as the marketing contact for all events ticketed through the GSBO. This position coordinates regular patron communications including a monthly newsletter and social media posts, and provides support for the supervision and training of all student and temporary box office and front of house staff. Assists with setting up events, maintaining seating charts and ticket pricing, preparing, and providing post-event financial settlements. Assists with the coordination between the GSBO and the Treasurer’s Office on the execution of proper credit card control procedures and the timeliness and accuracy of financial reports.
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Minimum Requirements
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High school diploma and two years relevant experience in business management, arts management, or related field required. A bachelor’s degree and experience with ticketing systems, customer service, and supervisory experience is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
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Required Knowledge, Skills and Abilities
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Working knowledge of Box Office and Front of House practices. Experience with modern office practices, procedures, and equipment, and proficient use of Microsoft Office suite. Excellent customer service and communication skills, oral and written. Strong organizational skills and ability to produce accurate results while working in a fast-paced, dynamic work environment. Ability to establish and maintain effective working relationships with a variety of individuals including event patrons, campus representatives, and external clients. Knowledge and appreciation of the performing arts is a plus. Must be able to perform well under stress and maintain a positive attitude. Must be able to work with and supervise students and part-time employees. Must be able to multi-task, have strong time-management skills and attention to detail.
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Additional Comments Regarding Position
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This position requires a flexible work schedule, including evenings, weekends and occasional holidays as dictated by the event schedule. Job duties require the ability to stand, lift, push, pull, carry and climb stairs. Very occasional travel may be required.
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Special Instructions to Applicants
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Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
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Salary
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*$37,589 - $44,000
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Posting Date
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10/21/2024
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Closing Date
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11/04/2024
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Benefits
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- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
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Open Until Filled
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No
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Posting Number
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2024163
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EEO Statement
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The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
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Quicklink for Posting
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https://jobs.cofc.edu/postings/16087
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