Property Manager

The Property Manager is responsible for daily operations of the property, maintenance & upkeep, marketing, rent-up, and compliance & monitoring. The Property Manager works to establish and maintain positive, productive relationships with the community, government agencies (HUDEstablished in 1965, HUD's mission is to increase homeownership, support community development, and increase access to affordable housing free from discrimination. To fulfill this mission, HUD will em... More, LIHTCA tax incentive intended to increase the availability of low-income housing. The program provides an income tax credit to owners of newly constructed or substantially rehabilitated low-income rental h... More), industry professionals, suppliers, vendors, outside contractors servicing the community, maintenance personnel, Regional Property Manager, members of the compliance and accounting departments, and with all residents at the property, ensuring consistent application, policies and procedures.

Responsibilities:

1. Compliance with all company policies and procedures as laid out in the Olympia Management, Inc. Policies and Procedures Manual.
2. Cooperate with the Regional Property Manager and Home Office personnel in managing the property.
3. Walk the community grounds every day. Maintain good curb appeal. Coordinate with maintenance for any work to be scheduled.
4. Inspect the property on a regular basis and report all safety hazards, property damage, and needed repairs to maintenance personnel. Follow up on repairs to verify completion and compliance, your Regional Property Manager, government agencies, and company safety policies and risk management procedures.
5. Assist with Regional Manager monthly unit inspections to determine budget needs and resident compliance with regulations set forth by federal, state, and local agencies.
6. Keep office clean, organized and business-like attitude with tenants at all times. Discourage residents loitering in the office.
7. Greet, assist, and qualify prospective residents. Maintain professional communication with residents, applicants, and other representatives.
8. Maintain waiting listA formal record of applicants for housing assistance and/or assisted housing units that identifies the applicant's name, date and time of application, selection preferences claimed, income category, a... More. Place calls to applicants on the waiting list. A formal record of applicants for housing assistance and/or assisted housing units that identifies the applicant's name, date and time of application, selection preferences claimed, income category, a... More if vacancies are expected.
9. Assist applicants by giving property tours, answering telephone calls, preparing application paperwork, and communicating leases and community policies.
10. Complete necessary paperwork in a timely manner and scan and mail promptly to avoid penalties.
11. Check Yardi dashboard tickler files for leaseA written agreement between an owner and a family for the leasing of a decent, safe, and sanitary dwelling unit to the family. More expirations and re-certifications.
12. Assist in the collection of all monies due to the Community (rents, damages, late fees, etc.) and the preparation of receipts.
13. Make a daily deposits of all monies (check or money order only – no cash) received.
14. Follow up on collections, delinquent rents and un-honored checks. Complete appropriate paperwork to effect collection and/or evictionThe dispossession of the tenant from the leased unit as a result of the termination of tenancy, including a termination prior to the end of a lease term. More.
15. Control and account for petty cash at all times.
16. Make sure complete move out packages are forwarded to Home Office as soon as possible for disposition of security depositOlympia Management requires a security deposit fee before a tenant is allowed to move in. Please Note: The Security Deposit amount is listed at the bottom of the individual property’s page under the... More on every tenant who has vacated.
17. See that every vacant apartment is ready for occupancy as soon as possible. Turnaround time should never exceed 2-3 days unless there are major renovations. Prior to move-in date walk through with pest control and instruct maintenance personnel to inspect vacant units on a daily basis.
18. Account for keys to all apartments at all times. All apartments should be mastered and with any move out, locks should be changed. Spare locks and keys should be kept on hand. Rotate locks if possible, to decrease complex cost.
19. Exhibit strong demonstration and closing skills when showing prospective residents the community, models, and amenitiesAre desirable or useful features on/in a property or unit. Please Note: All the Amenities that are featured at a property is listed at the bottom of the individual property’s page under the “Ameni... More.
20. With any vacancies, Property Managers should be available for after-hours appointments including scheduling of weekend appointments as needed. Remember they are renting from you.
21. Work with Regional Property Manager with supervision of vacant apartment turnover procedures.
22. A well-managed, well maintained building, placing maximum emphasis on positive response to concerns and needs of residents, health and safety and quality of project.
23. Resident screening, qualifying, certifying.
24. This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position; and will be reviewed by Management periodically as duties and responsibilities change with business necessity. Management reserves the right to modify, add or remove duties as deemed necessary.